Warranty Decision Process.

Abstract

This study has two objectives. It seeks first to determine how the newly published Army warranty program regulation, AR 702-13, has been received and implemented within the Army. Secondly, the study seeks to develop a decision methodology for use by those who acquire warranties. The report reveals that although the regulation was neither well known nor much used, attempts to manage warranties were discovered. Some acquiring commands within DARCOM have established systems to manage warranties, but they are not effective. Many installations have also established warranty management systems, and some of them are effective. The motivation for these warranty management systems appears to be DA initiatives other than the AR. The report recommends wider distribution of AR 702-13, some actions to establish and standardize the management of warranties within the Army, and offers a warranty acquisition methodology for approval. (Author)

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Document Details

Document Type
Technical Report
Publication Date
Feb 01, 1982
Accession Number
ADA119483

Entities

People

  • John R. Lenassi

Tags

Communities of Interest

  • Human Systems
  • Materials and Manufacturing Processes

DTIC Thesaurus Topics

  • Acquisition
  • Army Procurement
  • Business Administration
  • Contracts
  • Government Procurement
  • Governments
  • Health Services
  • Logistics
  • Maintenance
  • Maintenance Management
  • Management Personnel
  • Military Acquisition
  • Personnel Management
  • Procurement
  • Regulations
  • Test And Evaluation
  • Test Equipment

Readers

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