The Impact of Goal Setting and Feedback on the Productivity of Navy Industrial Workers.

Abstract

The objective of this effort was to implement and evaluate a goal-setting program for industrial workers at a Naval Air Rework Facility (NARF). This program attempted to improve worker motivation and productivity by integrating a new work measurement system with individual goal setting and feedback. Results indicated that workers with performance goals significantly improved their efficiency; workers with the most difficult goals improved the most. No difference was found between assigned and participative goal-setting groups. The program had a stronger positive effect on workers who were initially low performers than on those who were initially high performers. It was recommended that NARFs consider the newly-developed performance measurement system for goal setting and feedback as well as to provide worker efficiency data for their performance appraisal programs. (Author)

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Document Details

Document Type
Technical Report
Publication Date
Jan 01, 1983
Accession Number
ADA124149

Entities

People

  • Kent S. Crawford
  • Michael A. White
  • Paul A. Magnusson

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Air Force
  • Air Force Facilities
  • Applied Psychology
  • Business Administration
  • California
  • Civilian Personnel
  • Industrial Engineering
  • Management Personnel
  • Military Research
  • New York
  • Organizational Structure
  • Psychology
  • Standards
  • Task Performance And Analysis
  • Training
  • United States
  • Work Measurement

Readers

  • Logistics and Supply Chain Management.
  • Organizational Process Management (OPM).