Incentives for Controlling the Performance of High Technology and Professional Employees.
Abstract
Problems arise from potential incompatibilities between characteristics of high technology and professional employees and traditional organizational authority and control systems. These incompatibilities may lead to dysfunctional conflict between role expectations of professionals and organizational requirements. Some organizations are attempting to deal with the conflict by designing evaluation and control systems which better reflect the expectations of the highly skilled employee. Paper identifies sources of tension for professional and attempts to illustrate how it may be lessened by aligning the professional expectation with organizational goals. Recommendations are offered for differential incentives and rewards. (Author)
Document Details
- Document Type
- Technical Report
- Publication Date
- Jan 01, 1983
- Accession Number
- ADA134074
Entities
People
- Mary Ann Von Glinow
Organizations
- University of Southern California