A Normative Model of Work Team Effectiveness

Abstract

Descriptive research on group performance has produced neither a set of empirical generalizations sturdy enough to guide the design and management of work teams, nor interventions that reliably improve team effectiveness. As an alternative, a normative model of group effectiveness is proposed and discussed. The model identifies potentially manipulable aspects of the group and its context that are particularly potent in promoting team effectiveness, and organizes those factors to make them useful in diagnosing the strengths and weaknesses of task-performing teams. The final section of the paper explores the implications of the normative model, and outlines the beginnings of an action model for creating and maintaining effective work groups in organizations.

Open PDF

Document Details

Document Type
Technical Report
Publication Date
Nov 01, 1983
Accession Number
ADA136398

Entities

People

  • J. R. Hackman

Organizations

  • Office of Naval Research

Tags

Communities of Interest

  • Biomedical
  • Human Systems

DTIC Thesaurus Topics

  • Behavioral Sciences
  • Education
  • Group Dynamics
  • Handbooks
  • Human Behavior
  • Interpersonal Relations
  • Motivation
  • Organizational Structure
  • Personality
  • Personnel Management
  • Psychological Phenomena And Processes
  • Psychology
  • Social Psychology
  • Social Sciences
  • Task Forces
  • Task Performance And Analysis
  • Training

Readers

  • Systems Analysis and Design
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.