NATO SEASPARROW Surface Missile System (NSSMS) Ordnance Publications: A Review and Recommendations for Revision.
Abstract
Human factors criteria were used to identify information presentation discrepancies in the NATO SEASPARROW Surface Missile System (NSSMS) ordnance publications (OPs). Concurrently with the human factors review, fleet personnel were sent questionnaires and were interviewed to determine if general usabilty problems exist and to identify specific problems fleet personnel have had with the NSSMS OPs. The following problems were identified: A systematic top-down approach was not used in presenting and organizing the NSSMS technical data; the format changes from manual to manual and even from chapter to chapter; information is difficult to locate and access; faults are difficult to isolate; the maintenance philosophy and the level of technical detail do not always match; and the coverage is redundant in some areas and incomplete in others. Suggestions for resolving these problems were made.
Document Details
- Document Type
- Technical Report
- Publication Date
- Nov 01, 1983
- Accession Number
- ADA136917
Entities
People
- R. J. Smillie
- T. E. Curran