A Study of Air Force Quality Circle Program Effectiveness as Viewed through Facilitator's Perceptions.
Abstract
Since August 1981, the Air Force Inst of Technology, School of Systems and Logistics, Dep. of Organizational Behavior and Science (AFIT/LSB) has been training both Air Force civilian and military personnel to function as Air Force Quality Circle facilitators. This thesis project was an exploratory effort to determine the effectiveness of Air Force Quality Circle programs as perceived by the facilitators, and to identify characteristics present in effective programs. Literature was reviewed which discussed the history of Quality Circles, application and results of Quality Circle implementation, and elements instrumental in successful Quality Circle programs. Air Force military personnel trained by AFIT/LSB as Quality Circle facilitators were surveyed to determine their Quality Circle programs' perceived effectiveness, and to determine characteristics of those programs contributing to their success. Only the use of a written implementation plan surfaced as significantly related to the effectiveness of those programs. This factor, as well as other characteristics examined and their findings, are presented, and recommendations for future research provided.
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 01, 1984
- Accession Number
- ADA147633
Entities
People
- D. R. Murvin
- N. L. Singer
Organizations
- Air Force Institute of Technology