Remote Expertise for Maintenance: An Application of Telecommunications Technology to Improve Shipboard Equipment Readiness
Abstract
One possible way to reduce the time that a ship at sea spends in a state of degraded equipment readiness is to link it to an expert repair technician on shore by using modern telecommunications satellite technology. The present effort examined several issues related to the feasibility and practicality of establishing such a capability for the surface fleet. The objectives of this effort were (1) to identify Navy equipments whose corrective maintenance at sea could be addressed by the remote expertise for maintenance (REM) concept and (2) to determine the effectiveness of alternative telecommunications modes (e.g., voice communications only vs. voice supplemented with visual and/or graphic equipment) in providing shore-based technical advisory assistance and repair guidance at a distance. Recommendations: 1. The design and implementation of a formal REM capability for the surface fleet should focus on a secure, voice-grade telecommunications link. 2. The feasibility and practicality of a time-sharing arrangement over an operational REM network should be investigated. Such an arrangement could enable shore-based technicians to provide either assistance to several deployed units over a single telecommunications channel or incidental on-the-job training to the unit that requested shore-based assistance.
Document Details
- Document Type
- Technical Report
- Publication Date
- Oct 01, 1984
- Accession Number
- ADA147699
Entities
People
- W. A. Nugent