Mental Models and Software Human Factors: An Overview.
Abstract
Mental models are structures and processes imputed to a person's mind in order to account for that person's behavior and experience. Ideally speaking, a mental model is a theory that could give answers to questions like 'What does he know about the CHAR DEL key? 'What happens when she thinks about deleting a message?', or 'Why did he split the line to insert text, instead of just inserting?' The development of mental model theories is a major thrust of current software human factors research and as such is likely to be a future driving force in software design.
Document Details
- Document Type
- Technical Report
- Publication Date
- May 01, 1984
- Accession Number
- ADA150606
Entities
People
- J. M. Carroll
Organizations
- IBM Thomas J. Watson Research Center