Excellence within the Navy Health Care System.

Abstract

The purpose of this thesis study was to find Naval hospitals that were the embodiment of superior performance and to then tell their stories--what they look like, what they emphasize, and why they manage and lead the way they do. This project was approached by identifying Naval hospitals that should be studied, based on subjective opinions of eighteen senior Naval Medical Department Officers. After soliciting their views on hospital excellence, the next step was to ask them to identify hospitals that personify excellence as they had described it. Visits were made to the three commands most often acknowledged as being excellent. This study then outlines those indicators of excellence that such commands emphasize which have made them the best that we have to offer. Keywords: Effectiveness; Management; Leadership.

Open PDF

Document Details

Document Type
Technical Report
Publication Date
Dec 01, 1984
Accession Number
ADA154602

Entities

People

  • J. A. Norton

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Biomedical

DTIC Thesaurus Topics

  • Business Administration
  • Enlisted Personnel
  • Health Care
  • Health Care Facilities
  • Health Services
  • Hospitals
  • Human Resources
  • Management Personnel
  • Management Training
  • Medical Personnel
  • Organization Theory
  • Organizational Structure
  • Personnel Development
  • Personnel Management
  • Public Relations
  • Students
  • United States

Fields of Study

  • Education

Readers

  • Clinical Trial Research.
  • Military Leadership and Professional Education.
  • Theoretical Analysis.