Knowledge Worker Productivity Measurement: Establishing a Foundation for the Development of Management Outputs for Middle Level Managers of Budget-Based Organizations.
Abstract
The purpose of this thesis was to determine the important management activities performed by Army lieutenant colonels. This was accomplished by the administration of a questionnaire to a sample of 93 active duty Army lieutenant colonels. The questionnaire consisted of two parts, one dealing with activities performed as part of the management process and the other concerend with background variables of the respondents. Data were analyzed using Statistical Analysis System (SAS) procedures. In addition to the determination of the relative order of importance of the management activities, factor analysis was used to group similar activities together in factor states. These factor states were then compared to the background variables, with the result that seventeen relationships were determined to be statistically significant. Results of this research may be used to develop output measures for middle level managers of budget-based organizations, leading to the development of a productivity measurement method for this particular subset of knwledge workers. Keywords: Productivity, Productivity measurement, Knowledge worker, and Management.
Document Details
- Document Type
- Technical Report
- Publication Date
- Aug 07, 1985
- Accession Number
- ADA157402
Entities
People
- R. L. Almond Iii