On the Analysis and Design of Human Information Processing Organizations,
Abstract
The design of human organizations where members perform routine tasks under the pressure of time is considered. A three-phase approach is outlined. In the first phase, normative decision rules that specify ideal human behavior are obtained. In the second phase, implementations of these decision rules are devised, and descriptions of actual human behavior and workload are developed. Finally a third phase integrates design elements by placing parameters of the implementations for best organization performance, subject to individual member workload limitations. To illustrate the approach, a specific design problem is considered. (Author)
Document Details
- Document Type
- Technical Report
- Publication Date
- Oct 01, 1985
- Accession Number
- ADA161015
Entities
People
- Kevin L. Boettcher
- Robert R. Tenney
Organizations
- Massachusetts Institute of Technology