Mental Models and Problem Solving with a Knowledge-Based Expert System,
Abstract
Previous research in the area of user/expert system interaction has shown that the quality of problem solving with a general expert system (ES) is associated with mental model, a user's conceptual understanding of the basic principle of an ES's problem solving process. The current paper describes an experiment with MYCIN, a medical knowledge-based expert system, that lends additional support to the link between problem solving quality and mental model. Keywords: Expert systems, Human factors, Man/machine interface, Mental models.
Document Details
- Document Type
- Technical Report
- Publication Date
- Oct 01, 1985
- Accession Number
- ADA165398
Entities
People
- Richard B. Hall