Technology Transfer and Artificial Intelligence.
Abstract
The purpose of this study was to identify critical user acceptance issues in applying artificial intelligence (AI) technology (e.g., expert systems) to military decision aids, and to develop a technology transfer plan. The application of new technology does not necessarily yield a good product, and even good products do not necessarily succeed on their own merits. Product development and introduction must consider the perspectives of potential users, especially when use of the innovation can be regarded as optional. The officers generally expressed optimism about the potential value of AI. However, negative beliefs held by many officers need to be considered carefully. A number of general design issues were identified, and several man-machine interface preferences were determined, including the desire for: display of historical data on request; use of probability estimates; embedded training and on-line tutorial; auto mode settings with user override; easy updating; suggestive rather than authoritative output; and brief rather than conversational output. A technology transfer plan based on the findings of this study is presented which stresses communications with potential users, involvement of users in design, design for acceptance, and demonstration.
Document Details
- Document Type
- Technical Report
- Publication Date
- Dec 01, 1985
- Accession Number
- ADA166035
Entities
People
- C. D. Wylie
- Robert R. Mackie