SNAP-II: A Post Implementation Review of User Concerns on Selected Ships.

Abstract

This thesis gives a short, concise description of the U.S. Navy SNAP-II (Shipboard Non-Tactical Automated Data Processing Program) computer system, and through a post implementation review of six ships having the system installed, delineates concerns and problem areas with the SNAP-II system as perceived by the end-users. Major areas of concern that emerged were training, documentation, and the role of management in relation to the SNAP-II system, both internal and external to a U.S. Navy ship. An analysis of these issues is conducted and is the basis for recommendations on how to improve the SNAP-II program. (Author)

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Document Details

Document Type
Technical Report
Publication Date
Mar 01, 1986
Accession Number
ADA169128

Entities

People

  • Christopher E. Wheeler
  • Henry L. Shotwell
  • Patrick J. Mallon

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Biomedical
  • Ground and Sea Platforms

DTIC Thesaurus Topics

  • Application Software
  • Computer Programming
  • Computers
  • Data Processing
  • Employment
  • Information Systems
  • Maintenance
  • Management Personnel
  • Naval Operations
  • Naval Warfare
  • Navy
  • Personnel Management
  • Program Management
  • System Software
  • Systems Management
  • Training
  • United States

Readers

  • Defense Acquisition Program Management
  • Logistics and Supply Chain Management.
  • Occupational Health and Safety.