Feedback, Goal Setting, and Incentives Effects on Organizational Productivity.

Abstract

This report describes a field test of a new approach to measuring organizational productivity and its use in the implementation of feedback, goal setting, and incentive systems. The productivity measurement system was developed for five units in the maintenance and supply areas at an operational Air Force base. The productivity measures derived from the system were used as the basis for formal feedback reports given to the units monthly for five months. After this, goal setting was added to the feedback for five months. Incumbents and supervisors of the five units jointly set goals each month. Finally, incentives were added to the feedback and goal setting. The incentives were time off from work, and units could earn either a half or a full day off, depending on their productivity.

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 1987
Accession Number
ADA182463

Entities

People

  • Karla K. Stuebing
  • Philip L. Roth
  • Robert D. Pritchard
  • Steven D. Jones
  • Steven E. Ekeberg

Organizations

  • University of Houston

Tags

Communities of Interest

  • Biomedical
  • Engineered Resilient Systems
  • Human Systems

DTIC Thesaurus Topics

  • Air Force
  • Business Administration
  • Closed Loop Systems
  • Human Behavior
  • Human Resources
  • Job Satisfaction
  • Management Personnel
  • Metal Matrix Composites
  • Motivation
  • Motor Skills
  • New York
  • Organizational Structure
  • Performance Appraisals
  • Personnel Management
  • Psychology
  • Quality Control
  • Test And Evaluation

Readers

  • Industrial Economics
  • Instructional Design and Training Evaluation.