Software and System Warranty Issues and Generic Warranty Clause.

Abstract

This report describes how to effectively include software issues into a system warranty. The report includes a generic system warranty clause, with a description of the rationale for each paragraph in the clause. The clause will have to be tailored to the circumstances of the system, and some tailoring considerations are described. There is also a description of the important legal, technical, and administrative concerns which are directly related to the warranty issues. The report describes the need for such a systems warranty, and includes firm recommendations on how to use such a warranty to improve the quality of the delivered system.

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 1987
Accession Number
ADA182982

Entities

People

  • I. M. Greenberger
  • Larry Druffel
  • Richard D. Pethia
  • Timothy K. Shuba
  • William G. Wood

Organizations

  • Carnegie Mellon University

Tags

Communities of Interest

  • Energy and Power Technologies
  • Human Systems
  • Weapons Technologies

DTIC Thesaurus Topics

  • Acceptance Tests
  • Computer Programs
  • Computers
  • Contracts
  • Department Of Defense
  • Engineering
  • Government Furnished Equipment
  • Government Procurement
  • Governments
  • Maintenance
  • Maintenance Personnel
  • Procurement
  • Reliability
  • Software Development
  • Test And Evaluation
  • Test Methods
  • United States

Readers

  • International Relations and European Studies
  • Life Cycle Cost Analysis
  • Software Engineering.