Increasing Accessibility: A Study of the Appointment Process at the USAF Medical Center, Wright-Patterson AFB, Ohio.

Abstract

The inability to obtain an appointment at an Air Force Medical Treatment Facility is a problem for our beneficiaries. This management study reviewed and analyzed the entire appointment process at the United States Air Force Medical Center, Wright-Patterson. The major areas reviewed were the accessibility goals, written directives, appointment availability, releasement of appointments, which appointment system to use, and how the Medical Center publicizes its services. The overall conclusion of this study was that there were certain clinics that needed management attention concerning appointment availability. Also, it was recommended that Wright-Patterson implement a decentralized appointment system instead of the 'combination' one currently being used.

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Document Details

Document Type
Technical Report
Publication Date
Jul 01, 1987
Accession Number
ADA185360

Entities

People

  • Gerald G. Anderson

Organizations

  • Air Force Institute of Technology

Tags

DTIC Thesaurus Topics

  • Active Duty
  • Air Force
  • Health Care
  • Health Services
  • Hospitals
  • Management Personnel
  • Medical Personnel
  • Personnel Management
  • Physicians
  • Plastic Explosives
  • Students
  • Therapy

Readers

  • Environmental Impact Assessment (EIA) of Proposed Air Force Base Actions.
  • Medical or Health Care Field.