A Training Program for Non-Supervisory Personnel in the Transition Support Office at the Defense Electronics Supply Center.
Abstract
This thesis sought to design a training program for non-supervisory personnel in the Transition Support Office (TSO) at the Defense Electronics Supply Center (DESC) in Dayton, OH. The result is a training program for the GS-4 Supply Clerk position in the Process Group of the TSO, a GS-4 Supply Clerk. This program can be used as a model for the design of training programs for other positions in the TSO. The program consists of a manual for the trainee and another for the trainer. A guide to the Provisioning process is included for use with current and future training programs in the TSO. Literature on job training was surveyed to determine how to design and evaluate a training program and how trainers can be most effective. Organizations, both within the Federal service and in private industry, were contacted to discover what types of programs and materials have worked well for them. Experts on the Provisioning process were contacted for information for the office guide. Jobs in the TSO were analyzed by using questionnaires, personal interviews with current job incumbents and their supervisor and a review of applicable manuals. Training monitors at DESC provided input on classes outside the TSO that could be used in the training program.
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 01, 1987
- Accession Number
- ADA186681
Entities
People
- Karyn H. Kelley
Organizations
- Air Force Institute of Technology