Office Automation Cost/Benefit Evaluation: A Methodology.
Abstract
Office automation has been credited as a means by which office and organizational productivity can be increased. Incorporation of office automation technology can represent a large investment for any organization. To guarantee the proper allocation of resources, government managers and executives must utilize evaluation techniques which insure that the benefits of a program outweigh the costs. Naval Laboratories have been planning to purchase office automation technology to increases their productivity. To insure that the benefits of office automation can be realized and are cost effective an evaluation method should be developed which quantifies increases in productivity. The purpose of this thesis is to present an evaluation method which provides ostensive and confirmable evidence with regard to productivity changes and the cost/benefit of office automation. The Naval Laboratories Technical Office Automation and Communications System (NALTOACS) Pilot Assessment and the Automated Technical Information Processing System (ATIPS) at Naval Weapons Center, China Lake, California were used as the basis of analysis for the development of the evaluation method.
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 01, 1986
- Accession Number
- ADA187699
Entities
People
- Christopher W. Urban
Organizations
- Naval Postgraduate School