Development of a Program Manager/User Communication Evaluation Tool.

Abstract

The purpose of this study was to develop a tool to the help program managers evaluate their communications to the user. The needs of program managers were considered in the development of a proposed tool. A written tool requiring a minimum of time to use, but able to provide a means of prioritizing communication deficiencies, was the primary criteria. Methods of communication used by program managers and important attributes associated with these methods were identified by an extensive review of business communications literature. Weightings of the attributes were obtained by having professionals in the field of communications assign weights to the attributes. The nonparametric Friedman F test was used to evaluate whether or not there were differences in the weights assigned by the communications professionals to the attributes within a method of communication. For all methods of communication examined, at least one of the attributes was found to differ from the other attributes.

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Document Details

Document Type
Technical Report
Publication Date
Sep 01, 1987
Accession Number
ADA187866

Entities

People

  • Robert M. Browder

Organizations

  • Air Force Institute of Technology

Tags

Communities of Interest

  • C4I
  • Human Systems
  • Weapons Technologies

DTIC Thesaurus Topics

  • Accuracy
  • Air Force
  • Contracts
  • Databases
  • Government Procurement
  • Governments
  • Information Systems
  • Literature Surveys
  • Logistics
  • Management Personnel
  • Military Procurement
  • Organizational Structure
  • Personnel Management
  • Plastic Explosives
  • Procurement
  • Program Management
  • Surveys

Fields of Study

  • Engineering

Readers

  • Defense Acquisition Program Management
  • Regression Analysis.
  • Software Engineering.