Implementing Information Systems/Office Automation in an Air Force Environment.
Abstract
The objective of this research was to identify, through case study and literature review, guidelines that have been developed and successfully demonstrated in civilian and/or government organizations, through which a foundation can be laid to effectively implement information systems in an Air Force office environment. In particular, how well do these guidelines apply to the office automation efforts of one existing office in the B-1B System Program Office (SPO)? Based on the comparison of the two implementations there were five findings that were determined to be consistent in identifying a successful implementation and could be used to develop effective policies and guidelines. The five findings to the research were: 1) a set of well-defined goals and organizationally accepted success criteria are consistent with successful IS/OA implementation; 2) a highly visible top management is a strong ingredient in a successful IS/OA implementation; 3) the research supports the necessity of establishing a well-regulated and publicized planning process; 4) there appears to be little difference between the commercial implementation and the government implementation; 5) the consideration of user needs and satisfaction acts as a synergistic value to a successful IS/OA effort.
Document Details
- Document Type
- Technical Report
- Publication Date
- Dec 01, 1987
- Accession Number
- ADA188956
Entities
People
- Wilburn W. Smith
Organizations
- Air Force Institute of Technology