Development of a General Purpose Commissary Store Simulation Model.

Abstract

The purpose of this research was to develop a general purpose commissary store simulation model. This model would provide Air Force Commissary Service (AFCOMS) with an analytical tool to aid in managing Air Force Commissaries. Two of the issues AFCOMS is most interested in are minimizing customer waiting time in checkout lines and scheduling cashiers optimally. In order for the model to provide AFCOMS with the flexibility needed to investigate these performance measures, the following objectives had to be met: (1) Develop the model so that it is general enough to be used for any Air Force Commissary. (2) Make the model easy to use. (3) Develop a user's manual for potential users of the model. (4) Verify and validate the model. (5) Develop guidelines for data collection and analysis. (6) Develop statistical models which predict customer shopping times and checkout times. (7) Propose appropriate distributions for modeling customer arrival rates and the number of items customers buy. Keywords: Computer modeling, Queueing theory, Computer simulation, Theses.

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Document Details

Document Type
Technical Report
Publication Date
Dec 01, 1987
Accession Number
ADA189502

Entities

People

  • Roger D. Moulder

Organizations

  • Air Force Institute of Technology

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Air Force
  • Analysis Of Variance
  • Computer Programs
  • Computer Simulations
  • Computers
  • Estimators
  • Goodness Of Fit Tests
  • Intellectual Property
  • Literature Surveys
  • Operations Research
  • Probability
  • Probability Distributions
  • Scheduling (Production)
  • Simulations
  • Standards
  • Statistics
  • Time Intervals

Readers

  • Industrial Economics
  • Mathematical Modeling and Probability Theory.
  • Software Engineering.