Automation and Management: An Inquiry into Change.
Abstract
The purpose of this research effort was to discover what factors influence managers to make changes to their information systems. It was also a search for a framework which could integrate those factors. It was hoped that an integrative framework, if found, could aid managers in identifying the need for change. In addition, such a framework should also provide a guide in the change process. The actual process of making change was not addressed because it appears to be adequately covered in the literature. About 328 individual factors were uncovered in the sample of literature. These factors were then classified according to a taxonomy adapted from the work of Kwon and Zmud. Then an integrative framework was identified from the work of Nadler and Tushman. The overwhelming factor influencing information systems change is called relative advantage. The other less frequently cited factors include environmental uncertainty, environmental competition, technological compatibility, task uncertainty, and feedback. This research clearly shows that information systems change is not necessarily a trivial or isolated accomplishment. Because so many factors are involved, managing corporate information systems must include much more circumspection than would be used in replacing worn out latches or punch presses.
Document Details
- Document Type
- Technical Report
- Publication Date
- Dec 01, 1987
- Accession Number
- ADA190260
Entities
People
- Myron E. Ross
Organizations
- Air Force Institute of Technology