Sales Training for Army Recruiter Success: Interviews with Excellent Recruiters
Abstract
The report describes a program of research on communication strategies and skills used by excellent Army recruiters. Information to be used for the generation of more effective sales training programs for recruiters was obtained. A linguistic modeling procedure was developed and used to identify communications strategies and skills. Recruiters were interviewed and observed in their field environment. Transcripts of the interviews were analyzed for communication patterns, as well as the belief and rule components of communication strategies.
Document Details
- Document Type
- Technical Report
- Publication Date
- Nov 01, 1987
- Accession Number
- ADA192326
Entities
People
- Steven R. Frieman
Organizations
- U.S. Army Research Institute for the Behavioral and Social Sciences