The Application of Statistical Process Control in Non-Manufacturing Activities
Abstract
The application of statistical methods to process control provides a better understanding of the behavior of any operation. This understanding is a necessary piece of management information. It is essential for making good decisions about process adjustments and assessing the effect of process improvement actions. The use of statistical methods also makes this understanding available to the employees who are actually working the processes. Fortunately it is not necessary to understand a great deal about the mathematics of statistical theory in order to make full use of statistical methods. The concepts and techniques of a methodology known as statistical process control (SPC) form a repertoire of powerful statistical tools that are effective in bringing about concurrent improvements in both quality and productivity.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jan 01, 1988
- Accession Number
- ADA196121
Entities
People
- Lawrence W. Olson
Organizations
- Air Force Institute of Technology