A Self-Help Service Center Management System: Concept Description

Abstract

Goals of the Army's Self-Help (SH) Program are to improve the quality of its facilities, save money, and create a sense of pride among occupants. The program provides family housing occupants with training and supplies that allow them to do their own simple repairs and upkeep. Effective implementation of SH protects the Army's resources in two ways: (1) maintenance and repair costs are reduced because a percentage of this work does not have to be performed by Directorate of Engineering and Housing personnel or contracted to private companies and (2) occupants' level of satisfaction is boosted by improving their facilities. The SHSC automated system should allow operational and managerial personnel to control and monitor SHSC activities on a regular basis and to generate necessary forms, analyses, and reports. Functions should include inventory control, issue-tracking, report generation, and historical recordkeeping. Keywords: Management information systems, Bar codes, Data displays, Records management, Inventory control, Prototypes, Software.

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 1988
Accession Number
ADA196724

Entities

People

  • John H. Williamson

Organizations

  • Construction Engineering Research Laboratory

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Application Software
  • Automatic
  • Automation
  • Bar Codes
  • Computer Programs
  • Computers
  • Construction
  • Control Systems
  • Customer Services
  • Databases
  • Demographic Cohorts
  • Engineering
  • Engineers
  • Inventory Control
  • Materials
  • Operating Systems
  • Standards

Readers

  • Facility/Structural Engineering.
  • Housing Policy Studies in Military Families with Privatization and Telomerase Allowance Units, Multi-Family Housing, and Telomere Lengths.
  • Life Cycle Cost Analysis