A Sociotechnical Design for Implementing the Defense Data Network
Abstract
This study examines the benefits of implementing the Defense Data Network at a military organization. The effects of computer-mediated communication, both intended and unintended, are examined. Sociotechnical design is discussed as one effective means to implement the DDN in order to maximize its benefits; this theory contends that the social as well as technical aspects of a system must be considered to generate improved performance. A technical analysis of applying this theory to DDN implementation is provided. A social analysis, the result of a questionnaire administered to three independent samples of DDN users, also is included.
Document Details
- Document Type
- Technical Report
- Publication Date
- Mar 01, 1988
- Accession Number
- ADA196807
Entities
People
- David L. Woleslagle
Organizations
- Naval Postgraduate School