A Study to Determine Patient Waiting Time at the Outpatient Pharmacy at Wilford Hall USAF Medical Center

Abstract

This study was designed to determine if the implementation of satellite outpatient pharmacies at Wilford Hall USAF Medical Center significantly reduced the patient wait time at the main outpatient pharmacy. Satellite pharmacies have been placed in the Pediatric and Primary Care waiting areas and are designed to provide for initial fill prescriptions only. Data was gathered regarding patient wait times prior to the satellite's implementation and again afterwards. Statistical analysis of the data revealed that there was a significant decrease in patient wait time between the two studies. Although the implementation of the satellite pharmacies can not alone be credited for the change, it is felt, given all factors, that it was the singularly most significant change. The resulting change has resulted in an average patient wait time of less than fifteen minutes. Keywords: Theses.

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 1988
Accession Number
ADA197221

Entities

People

  • Craig A. Cyr

Organizations

  • Air Force Institute of Technology

Tags

Communities of Interest

  • Biomedical

DTIC Thesaurus Topics

  • Air Force
  • Department Of Defense
  • Health Care
  • Health Care Facilities
  • Health Services
  • Hospitals
  • Management Personnel
  • Medical Personnel
  • Patient Care
  • Pharmacies
  • Statistical Analysis
  • Statistics
  • Surveys
  • Therapy
  • Training
  • United States

Fields of Study

  • Education
  • Medicine

Readers

  • Clinical Trial Research.
  • Systems Analysis and Design
  • Trauma or Military Medicine

Technology Areas

  • Space
  • Space - Satellites