A Comparative Assessment of Paper-Based and Computer-Based Maintenance Information Delivery Systems
Abstract
With the numerous problems associated with paper based technical manuals (TMs) and the eventual, inevitable change to some type of electronic presentation, it is important to compare the efficiency and effectiveness of electronically delivered technical information to that of paper based TMs. In the first of a two-part evaluation, 28 Navy NATO SEASPARROW Surface Missile System (NSSMS) technicians used both the paper based TMs and an automated presentation system to support troubleshooting two NSSMS problems. In the second part, 34 individuals from the NSSMS community (primarily technicians and instructors) discussed how such a system would be implemented in the fleet, and the impact of innovative changes on the Navy's personnel subsystem. Keywords: Technical manuals, Technical information, Personal electronic aid for maintenance (PEAM), Automated technical manual, Computer based maintenance information delivery system, Electronically delivered technical information.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jul 01, 1988
- Accession Number
- ADA197908
Entities
People
- D. M. Johnson
- R. J. Smillie
- S. I. Sander
- W. A. Nugent
Organizations
- Bureau of Naval Personnel