A Comparative Assessment of Paper-Based and Computer-Based Maintenance Information Delivery Systems

Abstract

With the numerous problems associated with paper based technical manuals (TMs) and the eventual, inevitable change to some type of electronic presentation, it is important to compare the efficiency and effectiveness of electronically delivered technical information to that of paper based TMs. In the first of a two-part evaluation, 28 Navy NATO SEASPARROW Surface Missile System (NSSMS) technicians used both the paper based TMs and an automated presentation system to support troubleshooting two NSSMS problems. In the second part, 34 individuals from the NSSMS community (primarily technicians and instructors) discussed how such a system would be implemented in the fleet, and the impact of innovative changes on the Navy's personnel subsystem. Keywords: Technical manuals, Technical information, Personal electronic aid for maintenance (PEAM), Automated technical manual, Computer based maintenance information delivery system, Electronically delivered technical information.

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Document Details

Document Type
Technical Report
Publication Date
Jul 01, 1988
Accession Number
ADA197908

Entities

People

  • D. M. Johnson
  • R. J. Smillie
  • S. I. Sander
  • W. A. Nugent

Organizations

  • Bureau of Naval Personnel

Tags

Communities of Interest

  • Human Systems
  • Weapons Technologies

DTIC Thesaurus Topics

  • Computers
  • Control Systems
  • Databases
  • Electronic Equipment
  • Engineering
  • Instructors
  • Logistics
  • Logistics Support
  • Maintenance
  • Naval Warfare
  • Personnel Management
  • Printed Circuits
  • Standards
  • Students
  • Systems Engineering
  • Test And Evaluation
  • Test Equipment

Fields of Study

  • Engineering

Readers

  • Fire Suppression Systems Design.
  • Software Engineering
  • Systems Analysis and Design

Technology Areas

  • Microelectronics