A Framework for Matching User Needs to an Optimal Level of Office Automation

Abstract

This thesis introduces the concepts of determining an organization's optimal office automation strategy by investigating seven characteristics commonly used by office managers to describe their organizations. These organizations characteristics are size, structure, geographic dispersion, task, technology, environment, and employee skill. These seven characteristics form the input into an office automation framework which mathematically determines which of three office automation strategies is best for a particular organization. These three strategy levels are called low level operational control, mid level management control, and high level strategic control. The newly determined office automation strategy can in turn be used to choose appropriate systems analysis methods for the organization, and for the follow-on purchase and integration of an office automation system.

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 1988
Accession Number
ADA200963

Entities

People

  • Arnold J. Van Ruitenbeek

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Biomedical
  • Human Systems

DTIC Thesaurus Topics

  • Automation
  • Coast Guard
  • Communication Systems
  • Computers
  • Control Systems
  • Databases
  • Governments
  • Information Processing
  • Information Systems
  • Machines
  • Organizational Structure
  • Processing Equipment
  • Security
  • Standards
  • Systems Analysis
  • Systems Management
  • Training

Readers

  • Computational Modeling and Simulation
  • Computer Science/Computer Engineering/Data Science/Digital Signal Processing.
  • Defense Acquisition Program Management