An Empirical Experiment Evaluating the Effectiveness of Group Decision Support Systems (GDSS)

Abstract

An increasing reliance on group decision making and advances in computer technology have combined to spur research in an area of decision support known as group decision support systems (GDSS). Proponents of GDSS claim its unique features enable groups to make decisions faster, better and with greater confidence and satisfaction than non-GDSS groups. This study is an empirical experiment evaluating the operational effectiveness of a GDSS. A complex scenario covertly resembling the Cuban missile crisis was passed out to seven groups of four graduate students. Four groups were instructed to recommend a solution to the crisis scenario with the aid of a GDSS. The other three groups were instructed to do the the same, but without computer aided support. The analysis of the data indicated that there was not an appreciable difference in decision quality, speed, or satisfaction between the GDSS groups and the non- GDSS groups. Keywords: Theses: Management information systems.

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Document Details

Document Type
Technical Report
Publication Date
Sep 01, 1988
Accession Number
ADA201864

Entities

People

  • James P. Driscoll
  • Jeffrey A. King

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Human Systems
  • Materials and Manufacturing Processes
  • Weapons Technologies

DTIC Thesaurus Topics

  • Agreements
  • Application Software
  • Armored Personnel Carriers
  • Communication Channels
  • Computers
  • Databases
  • Decision Support Systems
  • Information Exchange
  • Information Systems
  • Management Information Systems
  • Navy
  • Personality
  • Schools
  • Security
  • Students
  • Teamwork
  • United States

Readers

  • Brain and Cognitive Science; Experimental Psychology; Cognitive Neuroscience
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.