Analysis and Design of a Decision Support System for Silas B. Hays Army Community Hospital

Abstract

Upper-level managers at Silas B. Hays Army Community Hospital, Fort Ord, CA, are tasked with the administrative operation of a Medical Treatment Facility providing various health-care services to the surrounding military community. This broad mission requires hospital administrators to analyze large amounts of data when commonly tasked with solving ill-structured problems resulting from managing such a large hospital. The thesis research presents the use of a Decision Support (DSS) to support upper-level managers faced with ill- structured problems and discusses the use of structured interviews in deriving the resource manager's critical information needs. These Critical Success Factors are presented in detail and proposed measures that a DSS should possess to satisfy these critical information needs are identified. The design of the first iteration of the Resource Management DSS using structured software design tools provides the necessary documentation from which the system may be implemented. Keywords: Theses; System analysis.

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Document Details

Document Type
Technical Report
Publication Date
Sep 01, 1988
Accession Number
ADA201909

Entities

People

  • Timothy J. Reeves

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Biomedical

DTIC Thesaurus Topics

  • Computer Programming
  • Computer Programs
  • Computers
  • Databases
  • Decision Support Systems
  • Department Of Defense
  • Employment
  • Health Care
  • Health Services
  • Information Systems
  • Management Information Systems
  • Management Personnel
  • Medical Personnel
  • Organizational Structure
  • Personnel Management
  • Resource Management
  • Therapy

Readers

  • Medical or Health Care Field.
  • Systems Analysis and Design

Technology Areas

  • Fully Networked C3
  • Fully Networked C3 - Command and Control