An Analysis of Missed Appointments at a Military Treatment Facility

Abstract

Hospital outpatient services are becoming a larger component in the provision of total health care. Increases in outpatient visits have also resulted in high rates of broken or missed appointments. Broken appointments waste the health professional's time and make for inefficient use of medical resources. More importantly, medical noncompliance and interruption of the continuity of the health care process can lead to irreversible changes in a patient's condition. This study examines the problem of missed appointments at Reynolds Army Community Hospital, Fort Sill, Oklahoma, and recommends corrective actions which can likely be applied at other facilities as well. Keywords: Scheduling; Manpower utilization; Hospital administration.

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Document Details

Document Type
Technical Report
Publication Date
May 15, 1982
Accession Number
ADA203485

Entities

People

  • Richard M. Haemmerle

Organizations

  • Academy of Health Sciences

Tags

DTIC Thesaurus Topics

  • Contracts
  • Health Care
  • Health Care Facilities
  • Health Services
  • Hospitals
  • Literature Surveys
  • Medical Personnel
  • Patient Care
  • Personnel Management
  • Physical Therapy
  • Psychology
  • Public Health
  • Statistical Analysis
  • Surveys
  • Therapy

Fields of Study

  • Medicine

Readers

  • Educational Psychology
  • Life Cycle Cost Analysis
  • Mental Health of Military Veterans with Posttraumatic Stress Disorder (PTSD): Risk Factors, Prevalence, Symptoms, and Treatment.