A Determination of the Perceived Computer Literacy and Computer Training Needs of Air Force Administration Officers
Abstract
The purpose of this study was to determine whether Air Force administration officers have the required computer skills to effectively perform administrative tasks, and to identify specific areas of training those administration officers perceive as necessary to improve computer competency. Six investigative questions were posed: (1) Does the administration officer have job tasks that require computer skills? If so, how well can the officer perform the tasks? (2) What computer competency skills are required? How competent are current administration officers with each skill? (3) Have computer training courses been necessary to perform job related tasks? If so, what formal or informal training has the officer completed? (4) How has the automation of administrative functions changed the level of computer competency that administration officers need? (5) How does the level of computer literacy needed on the present job compare with the level needed in past jobs or assignments? (6) What computer applications and functions are most used or managed by administration officers? This study found that administration officers have job tasks which require computer skills, but do not perceive themselves as computer literate. Administration officers perceive they need both (1) general computer and systems knowledge necessary for being an effective manager of automated systems, and (2) knowledge about microcomputers, associated hardware components, and standard software applications. Keywords: Computers, Literacy, Training, Management training, Education, Theses.
Document Details
- Document Type
- Technical Report
- Publication Date
- Dec 01, 1988
- Accession Number
- ADA204446
Entities
People
- Cheryl C. Coleman
Organizations
- Air Force Institute of Technology