An Integrated Model for Predicting Successful Information Systems Implementation
Abstract
A tentative model was built that associated likely independent variables with user satisfaction. The independent variables were obtained through a comprehensive review of the current literature. These nine variables are perceived influence, communication, role conflict and ambiguity, support, expectancy, efficiency and effectiveness, tactics, institutionalization, and position power. This tentative model was tested in a survey of United States Air Force managers. The survey sample population consisted of Program Managers and Logistics Managers from throughout the United States Air Force. The questionnaire employed a Likert-type scale for its method of measurement. Independent variables were evaluated on how well each discriminated between high and low levels of success, as determined by each survey recipient. The purpose if this research was to develop a model that could predict successful information systems implementation. Such a model was developed. This implementation model includes three independent variables as significant in predicting user satisfaction. These three predictors are communication, expectancy, and efficiency/effectiveness. Theses.
Document Details
- Document Type
- Technical Report
- Publication Date
- Dec 01, 1988
- Accession Number
- ADA204644
Entities
People
- Chris J. Norcia
Organizations
- Air Force Institute of Technology