BEST (Base Engineering Support, Technical) Emergency/Service Module: Users Manual Written for Microcomputers, Using Microfocus (Trademark) Cobol and Btrieve (Trademark). Version 1.0
Abstract
The Emergency/Service (E/S) Module is designed for the Public Works Departments receiving the Base Engineering Support, Technical (BEST) System. The E/S Module supports all efforts associated with managing an E/S operation. It provides work request processing and data retrieval ability, performs statistical analysis on E/S work orders, facilitates the use of Engineered Performance Standards (EPS), and generates E/S management analysis reports on demand. The Emergency/Service (E/S) Module Users manual describes the special operating constraints, capabilities, and the rules for use of the Emergency/ Service system from teh operator's Viewpoint. Emergency work Usually Requires immediate attention in order ot prevent loss or damage to government property, or is needed to restore essential services and/or eliminate hazards. Service work is generally minor in scope and can be accomplished in 16 hours or less. Based upon input from the E/S work reception desk, the system prints out work orders for the performing shop. The E/S Module supports all efforts associated with managing an E/S operation. It provides rapid work request processing and data retrieval ability, performs statistical analysis on E/S work orders, facilitates the use of Engineered Performance Standards (EPS), and generates E/S management analysis reports on demand.
Document Details
- Document Type
- Technical Report
- Publication Date
- Aug 01, 1987
- Accession Number
- ADA207862