Electronic Mail as a Decision Making Tool

Abstract

This study analyzed the attitudes and use of the computer based message system form of electronic mail at Headquarters, United States Army Health Services Command. Dialcom service bills were analyzed and a survey conducted to study attitudes toward the use of electronic mail as a component of office automation in decision making and problem solving. Seven business values and the use of personal computers were analyzed separately for users and non- users of electronic mail. The results of the study indicated that the majority of the respondents recognize the value of this form of electronic mail. The users of electronic mail perceived that they were seeking the opinions and feedback from remote experts, distributing information, and coordinating actions more effectively. Electronic mail, Computer based message system, Decision making.

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Document Details

Document Type
Technical Report
Publication Date
Jul 27, 1988
Accession Number
ADA209534

Entities

People

  • Ray G. Brueland

Organizations

  • Academy of Health Sciences

Tags

Communities of Interest

  • Biomedical
  • Human Systems

DTIC Thesaurus Topics

  • Communication Systems
  • Computer Programming
  • Computer Programs
  • Computers
  • Digital Communications
  • Electronic Mail
  • Employment
  • Health Care
  • Health Services
  • Information Systems
  • Message Systems
  • New York
  • Personal Computers
  • Security
  • Training
  • United States
  • Word Processors

Readers

  • Computer Science/Computer Engineering/Data Science/Digital Signal Processing.
  • Medical or Health Care Field.

Technology Areas

  • Microelectronics