Personal Electronic Aid for Maintenance
Abstract
This report summarizes the findings from both Army and Navy evaluations of the Personal Electronics Aid for Maintenance (PEAM), which is a prototype electronic technical information delivery system capable of displaying step-by-step procedural information to technicians during their performance of maintenance tasks. The results demonstrate a nearly 6:1 advantage of PEAM (and its emulation on other microcomputers over traditional, paper-based approaches to troubleshooting tasks, as well as a nearly 2:1 advantage in other tasks. The advantage was measured in terms of average errors per task. The report offers a set of enhanced functional characteristics based on lessons learned and supports electronic technical information delivery as a system for potentially reducing maintenance errors. Keywords: Maintenance; Maintenance aid; Job performance aid; Job aids; Electronic delivery; Technical information; Joint service.
Document Details
- Document Type
- Technical Report
- Publication Date
- Mar 01, 1989
- Accession Number
- ADA210348
Entities
People
- J. P. Kincaid
- Robert A. Wisher
Organizations
- U.S. Army Research Institute for the Behavioral and Social Sciences