Quality Assurance in DoD Personal Property Movement: Carrier Evaluation and Control

Abstract

This thesis discusses the history, development, and current status of the Carrier Evaluation and Reporting System (CERS). The Carrier Evaluation and Reporting System is the primary quality assurance system used by Department of Defense personal property activities to evaluate and monitor the performance of domestic personal property carriers. Deficiencies in past and current CERS programs are identified and recommendations are provided for improving the CERS program in use today. Several alternative systems are proposed which if implemented will assist DOD personal property managers in making selection decisions for the personal property carrier that will provide the best possible service to the military member. Keywords: Household goods. (kr)

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 1989
Accession Number
ADA212126

Entities

People

  • Robert D. Bechill

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Air Force
  • Contracts
  • Control Systems
  • Databases
  • Department Of Defense
  • Families (Human)
  • Governments
  • Household Goods
  • Information Systems
  • Law
  • Logistics Management
  • Military Families
  • Organizational Structure
  • Quality Control
  • Social Sciences
  • Trade Associations
  • United States

Readers

  • Aerospace logistics and air mobility.
  • Defense Financial Management and Audit.
  • Life Cycle Cost Analysis