Total Quality Management Plan: Technical and Logistics Services

Abstract

This document describes the TQM plan for DLA Technical and Logistics Services. As a quality provider of technical and logistics services, the Directorate will implement TQM initiatives at Headquarters DLA and at functional counterparts in the Field. The plan requires continuous assessment of customer needs and a systematic evaluation of the processes performed that contribute to customer satisfaction. Keywords: Continuous process improvement.

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Document Details

Document Type
Technical Report
Publication Date
May 01, 1989
Accession Number
ADA212864

Entities

Organizations

  • Defense Logistics Agency

Tags

Communities of Interest

  • Advanced Electronics
  • Human Systems

DTIC Thesaurus Topics

  • Acquisition
  • Communication Systems
  • Control Systems
  • Databases
  • Engineering
  • Engineering Drawings
  • Industrial Plants
  • Lead Time
  • Logistics
  • Maintenance
  • Management Training
  • Personnel Management
  • Plastic Explosives
  • Quality Control
  • Standards
  • Total Quality Management
  • Value Engineering

Readers

  • Organizational Process Management (OPM).