Total Quality Management: Directorate of Contract Management Master Plan
Abstract
This document describes the Directorate of Contracting Management Total Quality Management implementing plan. It includes a description of the TQM concept, the structure established to complement TQM and goals established by the Directorate of Contract Management to implement TQM. TQM goals within the directorate focus on three primary areas: TQM training, harmonizing contract management policies and procedures with the TQM philosophy, and enhancing communication and feedback. Keywords: Continuous improvement; Personnel training.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jul 01, 1989
- Accession Number
- ADA212867
Entities
Organizations
- Defense Logistics Agency