The Total Quality Management Implementation Plan of the DLA Office of Comptroller

Abstract

This document describes the DLA Office of Comptroller TQM implementing plan. It includes TQM concepts, structure and methodology, goals, and milestones for implementation. The five goals contained in this document pertain to process improvement, participatory management/employee involvement, training and development, employee recognition and permeation of TQM. Keywords: Process improvement.

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 1989
Accession Number
ADA212869

Entities

Organizations

  • Defense Logistics Agency

Tags

DTIC Thesaurus Topics

  • Abstracts
  • Business Administration
  • Communities
  • Comptrollers
  • Customer Services
  • Education
  • Efficiency
  • Environment
  • Finance
  • Identification
  • Measurement
  • Orientation (Direction)
  • Recognition
  • Standards
  • Total Quality Management
  • Training
  • Work Measurement

Readers

  • Defense Acquisition Program Management
  • Organizational Process Management (OPM).