Let's Join the Quality Revolution

Abstract

A 'Quality Revolution' is occuring in American industry today prompted, primarily, but the necessity to remain competitive in the world marketplace. The Japanese have led the Quality Revolution by applying managerial and quality principles learned from Americans such as Dr. W. Edwards Deming, Joseph M. Juran and others. Although taught by these men, American managers did not generally begin applying their principles until the 1980s. In 1987 the Secretary of Defense published direction to all Services and Defense Agencies to begin applying the principles of Total Quality Management (TQM) in their day-to- day operation. Within the USAF, the Air Force Logistics Command has vigorously applied TQM in all aspects of the command. However, very little application of TQM is evident in the other Air Force Commands. A suggested application of TQM principles is presented, aimed at the flightline maintenance activity throughout the Air Force.

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Document Details

Document Type
Technical Report
Publication Date
May 01, 1989
Accession Number
ADA217473

Entities

People

  • John T. Twilley
  • Kenton R. Ziegler

Organizations

  • Air War College

Tags

Communities of Interest

  • Biomedical
  • Human Systems
  • Weapons Technologies

DTIC Thesaurus Topics

  • Air Force
  • Air Force Facilities
  • Aircraft Maintenance
  • Department Of Defense
  • Employment
  • Instructors
  • Logistics
  • Maintenance
  • Maintenance Management
  • Maintenance Personnel
  • Management Personnel
  • Organizational Structure
  • Personnel Management
  • Students
  • Total Quality Management
  • United States
  • War Colleges

Readers

  • Aerospace logistics and air mobility.
  • Military History of the United States in the 20th Century.
  • Organizational Process Management (OPM).