An Effective Organization for the Directorate of Systems Integration
Abstract
The Directorate of Systems Integration (CEHSC-S) is an integral part of the U.S. Army Engineering and Housing Support Center (CEHSC). CEHSC-S is responsible for the development, acquisition, installation, sustainment, training, and customer support for Directorate of Engineering and Housing (DEH) automated information systems worldwide. It has eight organizational components at two locations - Fort Belvoir and Fort Lee in Virginia. Senior managers in CEHSC-S are concerned that rapid changes in computer technologies, mission requirements, and the DEH environment are straining its ability to provide quality services. A related concern is that its current organizational structure and geographic split are hindering internal operations. We found that many of the issues facing CEHSC-S, both internal and external, are linked to organizational structure. The current structure hinders effective management in several key areas. Coordination between divisions is difficult, expertise is in narrow functional areas rather than in entire systems, there is no central focus on developing technologies or systems integration, customer support is scattered, and planning efforts are often fragmented or inadequate.
Document Details
- Document Type
- Technical Report
- Publication Date
- Dec 01, 1989
- Accession Number
- ADA223778
Entities
People
- Eric M. Small
- Robert A. Hutchinson
Organizations
- LMI