TQM - Total Quality Management (Bibliography)
Abstract
This bibliography contains information selected after a thorough review of journals, conferences, technical reports and theses, books, and numerous miscellaneous publications (newsletters, memorandum, fact sheets, news releases). Many sources were used to compile the bibliography, including online databases and manual searches of journal indexes and newsletters. The selected items provide information on the underlying principles and methods, performance indicators, case studies in government and industry, lessons learned, and DOD initiatives for instituting TQM. The bibliography is divided into sections by the type of publication and a title listing is provided at the end of the document for a quick review of content.
Document Details
- Document Type
- Technical Report
- Publication Date
- May 01, 1990
- Accession Number
- ADA225140
Entities
People
- Patricia N. Pulliam
Organizations
- Naval Surface Warfare Center