Total Quality Management (TQM): Group Dynamics Workshop

Abstract

Contents: Introduction - Course Logistics; Module 1 - Course Rationale, OSD Context, and Overview; Module 2 - Applying TQM Concepts to Group Dynamics; Module 3 - Group Dynamics Tasks and Stages Determining TQM Task Achievement; Module 4 - Methods for Maximizing TQM Group Participation; Appendix A - Selected Bibliography in TQM and Group Dynamics; Appendix B - Optional Overnight Assignment; Appendix C - Task-Process TQM Group Leadership, Self- Assessment Questionnaire and Self-Scoring Forms; and Appendix D - Core TQM concepts. Keywords: Management planning and control, Quality control, Quality, Management, Quality management.

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Document Details

Document Type
Technical Report
Publication Date
May 15, 1990
Accession Number
ADA225735

Entities

Organizations

  • Booz Allen Hamilton

Tags

Communities of Interest

  • Human Systems
  • Weapons Technologies

DTIC Thesaurus Topics

  • Department Of Defense
  • Group Dynamics
  • Human Behavior
  • Instructors
  • Management Personnel
  • Management Planning And Control
  • Organizational Structure
  • Personality
  • Personnel Management
  • Psychological Phenomena And Processes
  • Psychology
  • Quality Control
  • Students
  • Systems Engineering
  • Systems Management
  • Teamwork
  • Total Quality Management

Readers

  • Business Analytics
  • Defense Acquisition Program Management
  • Instructional Design and Training Evaluation.