Volunteering Information - Enhancing the Communication Capabilities of Knowledge-Based Systems
Abstract
Cooperative problem solving systems support the solving of problems which cannot be solved by humans or computers alone. These systems need to be knowledge based, and require flexible communications paradigms which allow natural communications with novices as well as experts. This paper presents prototypical rebooting systems. REBOOTER is a rule-based system which guides the user with a strongly system-directed dialogue. Use of the system showed that the communication paradigm was too narrow to make it a worthwhile tool, especially for an expert. The SYSTEMS ASSISTANT tries to overcome the observed shortcomings by permitting users to interact with the system in a mixed-initiative dialogue, allowing the user to volunteer information and deviate from the system-generated discourse structure. (Author) (KR)
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 01, 1987
- Accession Number
- ADA226286
Entities
Organizations
- University of Colorado Boulder