Impact of Competition on Quality
Abstract
In Fiscal Year 1986, the Defense Logistics Agency (DLA) Competition Advocate requested that an analysis be conducted on the impact of competition on the quality of items bought by the Defense Supply Centers (DSCs). This was requested since it was unclear what impact the many recent competition and contracting initiatives had on the quality of DLA-managed items. The Operations Research and Economic Analysis Office (DLA-LO) agreed to undertake the project, but this effort was initially backlogged due to lack of data. With recent DLA-LO experience with the Customer Depot Complaint System (CDCS) and Quality Evaluation Program (QEP) data bases, DLA-LO believed that sufficient data existed to activate this project during 1989. The thrust of this analysis was to measure competition and quality indicators both prior to and after changes in the competition status codes. This was accomplished by having competition measured by changes in the Acquisition Method Code/Acquisition Method Suffix Code that indicated an item was broken out from sole source to competition or that an item reverted from competition to sole source. Only items with subsequent awards after the change in competition status and purchased from manufacturers were considered. Quality indicators were derived from two sources.
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 01, 1990
- Accession Number
- ADA228344
Entities
People
- Russell S. Elliott
Organizations
- Defense Logistics Agency