Case Study of the Total Quality Program in Aeronautical Systems Division's Deputy for Development Planning

Abstract

This thesis investigated the Total Quality Program in the Aeronautical Systems Division's Deputy for Development Planning (ASD/XR). A literature review was conducted to provide information on key principles of Total Quality. The results of two surveys were analyzed individually and comparatively. The strata of Supervisory Status, Military/Civilian, and Directorate were compared in these analyses. The organization's attitude as a whole did not change significantly for the first to second survey. The strata of Supervisory Status showed significant differences in responses to many of the questions in both surveys, with Supervisory personnel responding more favorably.

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Document Details

Document Type
Technical Report
Publication Date
Sep 01, 1990
Accession Number
ADA230546

Entities

People

  • Scott V. Miller

Organizations

  • Air Force Institute of Technology

Tags

Communities of Interest

  • Human Systems
  • Materials and Manufacturing Processes

DTIC Thesaurus Topics

  • Air Force
  • Aircraft Industry
  • Aircrafts
  • Case Studies
  • Commercial Aircraft
  • Data Analysis
  • Education
  • Engineering
  • Industrial Engineering
  • Literature
  • Literature Surveys
  • Organizational Structure
  • Production Engineering
  • Teamwork
  • Total Quality Management
  • Training
  • United States

Readers

  • Organizational Psychology.
  • Technical Research and Report Writing.