Quality Effectiveness Sensing Technique Release 3.0.

Abstract

This report documents the logic, structure and code for QUEST Release 3.1. QUEST Release 3.0 measures the effectiveness of the contractor's QA operations by comparing the contractor's key indicators with those of similar contractors (or peers). Based on those peer comparisons and trends, an effectiveness score for each indicator is computed and weighted average of all indicators produces a bottom line effectiveness rating. Release 3.0 was validated by incorporating the profound knowledge of experts in the weighting factors and program logic. A study advisory group, consisting of field and Headquarters DLA QA personnel guided the effort. A statistical test was passed which compared QUEST Release 3.0 results with expert opinion on certain contractors. Because of the track record of earlier releases, the use of knowledgeable experts in the development process and the results of validity tests, it is concluded the QUEST 3.0 is implementable, valid and meets the objective of measuring contractor QA effectiveness. It is recommended that Release 3.0 be implemented throughout the Defense Contract Management Command (DCMC).

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Document Details

Document Type
Technical Report
Publication Date
Mar 01, 1991
Accession Number
ADA233651

Entities

People

  • Paul E. Grover

Organizations

  • Defense Logistics Agency

Tags

Communities of Interest

  • Advanced Electronics

DTIC Thesaurus Topics

  • Computer Programs
  • Contract Administration
  • Contractors
  • Contracts
  • Data Science
  • Delphi Method
  • Department Of Defense
  • Economic Analysis
  • Governments
  • Group Processes (Social Psychology)
  • Indicators
  • Information Science
  • Management Personnel
  • Peer Groups
  • Personnel Management
  • Standards
  • Statistical Tests

Fields of Study

  • Medicine

Readers

  • Organizational Process Management (OPM).
  • Psychometric Testing or Psychological Assessment.
  • Software Engineering.